Privacy Policy

1. Introduction

PhotonCore ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation and digital marketing services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Submit contact forms or service applications
• Request information about our services
• Communicate with us via email or phone
• Participate in surveys or feedback sessions

This information may include:

• Name and contact information (email, phone, address)
• Company name and business information
• Marketing budget and business objectives
• Industry and target audience details

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage patterns:

• IP address and geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on our website
• Referring website information

2.3 Lead Data

In the course of providing our services, we collect and process information about potential leads for our clients, including:

• Contact information and demographics
• Online behavior and engagement patterns
• Interest indicators and intent signals
• Social media activity and preferences

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide lead generation and digital marketing services
• Communication: To respond to inquiries and provide customer support
• Qualification: To assess service compatibility and business alignment
• Optimization: To improve our services and campaign performance
• Analytics: To analyze usage patterns and service effectiveness
• Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

4.1 Client Data Sharing

Lead information generated through our services is shared with our clients as part of our service delivery. We ensure that clients understand their responsibilities for handling this data in compliance with applicable privacy laws.

4.2 Third-Party Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Data analytics and reporting
• Email communication services
• Payment processing
• Customer relationship management

4.3 Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, property, or safety.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication systems
• Employee training on data protection practices
• Secure data storage and backup procedures

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Lead data is typically retained for the duration of the client relationship plus a reasonable period for business and legal purposes.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing activities
• Restriction: Request restriction of processing

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information. PhotonCore does not sell personal information to third parties.

14. European Privacy Rights

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the rights mentioned in Section 7 above. Our legal basis for processing your personal information includes consent, contract performance, legitimate interests, and legal compliance.